Private treatment at The Chiltern & Shelburne Hospitals
Looking for private healthcare? At Circle Health Group, we offer expert support and personalised treatment when you need it most. Whether it's returning to work, running errands, or enjoying time with family, private healthcare is built around helping you recover with high-quality care – so you can get back to doing the things you love, sooner. Our industry-leading consultants offer a comprehensive range of treatment options across a wide range of medical specialties.
Less waiting, more living
Private healthcare gives you access to treatment quickly, with shorter waiting times and greater flexibility around appointments.
This means you can start your recovery sooner and get back to work, family life, and doing the things you enjoy, without unnecessary delays.
Our services include expert assessments and expert-led consultations, advanced diagnostic imaging such as X-ray and CT scans, physiotherapy suites, and a full range of surgical and non-surgical treatment options.
Whether you need to see a specialist, arrange a scan or have surgery, your journey to better health is in your control.
Pay on your terms
Self-pay is a simple and flexible way to access private healthcare without the need for medical insurance.
It gives you control by allowing you to choose when and where you're treated, with clear pricing and no hidden costs.
Whether you need a consultation with a specialist or a different form of treatment, like surgery, self-pay means you can start your treatment quickly and get back to feeling like yourself again.
We offer self-pay flexible finance options, but you can also use your medical insurance, if preferred.
Get 15% off your first physiotherapy appointment*
As a new patient, you can benefit from 15% off your first Physiotherapy appointment. This offer is available for new appointments only and cannot be applied to existing appointment bookings or pre-existing treatment plans.
To book your appointment, please call 01413 006 460 and quote the code ’APRIL26DD’ to claim your discount.
*Full terms and conditions apply, please see below.
Where to find us
At The Chiltern Hospital and The Shelburne Hospital, we have invested millions into our hospitals to enhance the patient experience.
With high-quality facilities and a multidisciplinary team of experts to support you with around-the-clock tailored care, you can be reassured that you're in safe hands when having surgery.
London Road,
Great Missenden,
Buckinghamshire
HP16 0EN
Get directions to The Chiltern Hospital
Queen Alexandra Road,
High Wycombe,
Buckinghamshire
HP11 2TR
Terms and Conditions
PLACEHOLDER
15% discount for new patients for an initial Physiotherapy consultation (up to 45 minutes) - terms and conditions (”Terms”)
When we use the words ”we”, ”our” or ”us” in these Terms we mean Circle Health Group Limited, a limited company incorporated and registered in England and Wales with company number 02164270 whose registered office is at 1st Floor, 30 Cannon Street, London, EC4M 6XH. You can find everything you need to know about us, and our services on our website.
When you book a new 45-minute physiotherapy consultation (the ”Physiotherapy Consultation”) at one of our participating clinics, you agree to the following terms and conditions.
1. We will provide a discount of 15% on the cost of one new Physiotherapy Consultation to you, which consists of the following:
1.1. The Physiotherapy Consultation will consist of a consultation of up to 45 minutes in duration with one of our physiotherapists during which the physiotherapist will carry out a physical examination and will aim to diagnose your condition or, where this is not possible, they will provide a comprehensive understanding of the most likely diagnosis and offer practical insight and advice about how to feel better. Where indicated, treatment will commence.
1.2. The physiotherapist may make a referral, including for further scans and tests to diagnose your condition, if needed, a referral for a course of physiotherapy sessions, or a referral to a different specialist (such as an orthopaedic consultant) for treatment, if needed.
1.3. Any follow-up tests or appointments (including charges) will be agreed with you in advance. Any further services provided by us will be governed by our private patient terms and conditions, which are available at: www.circlehealthgroup.co.uk/private-patients-terms-and-conditions
2. The Physiotherapy Consultation must be booked before Sunday 26th July 2026 and is subject to availability. We reserve the right to withdraw the offer of a 15% discount for a new Physiotherapy Consultation as set out in these Terms at any time without notice. Paragraph 7 of these Terms will apply to you if you have booked a Physiotherapy Consultation with us prior to us withdrawing this offer.
3. To book a Physiotherapy Consultation and claim this discount offer please call 01413 006 460 and quote ’APRIL26DD’, or please book an appointment online.
4. By booking and accepting an appointment for the Physiotherapy Consultation, you agree to accept and comply with these Terms. We reserve the right to refuse the Physiotherapy Consultation to anyone who is in breach of these Terms.
5. Restrictions and requirements. Please note the following restrictions and requirements apply to the Physiotherapy Consultation
5.1. You must be over the age of 18 to receive the Physiotherapy Consultation.
5.2. The Physiotherapy Consultation is only available at the following Circle hospitals:
- The Chiltern Hospital, London Rd, Great Missenden HP16 0EN
- The Shelburne Hospital, Queen Alexandra Rd, High Wycombe HP11 2TR
5.3. Only one Physiotherapy Consultation per person is permitted and is subject to availability.
5.4. Employees of Circle Health Group Limited and their families are ineligible for a Physiotherapy Consultation.
5.5. We will verify whether you are eligible for a Physiotherapy Consultation at the time you call us to book. This will include us asking you for your personal details in line with the requirements that we have set out in paragraph 9 below.
6. We may revise these Terms from time to time.
7. If we decide to withdraw the Physiotherapy Consultation at any time, and you have already booked your appointment, we will try to give you as much notice as possible to let you know that your appointment has been cancelled.
8. If you cancel a booked Physiotherapy Consultation for any reason with less than 48 hours' notice or do not attend your booking, you will not be eligible to book another Physiotherapy Consultation.
9. Personal information
9.1. We will need certain information from you that is necessary for us to provide the Physiotherapy Consultation, and this can be asked for by anyone involved in your care or treatment, including by staff at the relevant Circle hospital, by the physiotherapist or other medical professional. If you do not, after being asked by us, provide us with this information, or you provide us with incomplete or incorrect information, we may not be able to provide you with the Physiotherapy Consultation.
9.2. Please note that your personal information will be used to process your access to a Physiotherapy Consultation. We are committed to protecting your personal data which we will use to provide the services you need. How we use any personal data you give us is set out in our Privacy Notice: www.circleheathgroup.co.uk/privacy-notices
10. Events outside of our control
10.1. We will make every effort to provide your Physiotherapy Consultation on the date that we confirmed with you. However, we cannot promise this, and we reserve the right to cancel or change the date of your Physiotherapy Consultation. There may be delays or cancellations for any reason, such as because of an event outside our reasonable control. Where this happens, we will try to give as much notice to you as possible and our obligations under these Terms will be suspended and the time for performance of our obligations will be extended for the duration of the event outside our reasonable control.
10.2. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by an event outside our reasonable control.
11. General
11.1. We strongly advise that you avoid bringing any valuables or cash to the relevant hospital when you attend your Physiotherapy Consultation. If you do nonetheless bring any valuables or cash, this is at your risk as we do not accept any responsibility for the theft, loss of, or damage to, any of your or your visitors’ cash, valuables or any other property that you or your visitors bring to the hospital.
11.2. The Physiotherapy Consultation will be provided by Circle Health Group Limited's employees.
11.3. If there is any problem with the services we provide, please contact us and tell us as soon as reasonably possible, and we will investigate the problem under our complaints procedure and try to repair or fix the problem as soon as we can. Please ask any member of staff at the relevant hospital for a leaflet about our complaints procedure.
11.4. You have legal rights in relation to services not carried out with reasonable skill and care, or if the materials we use are faulty or not as described. Nothing in these Terms will affect these legal rights.
11.5. These Terms are governed by English law. You and we both agree to submit to the non-exclusive jurisdiction of the English courts.
11.6. If there is any conflict or inconsistency between any marketing materials and these Terms, these Terms will take precedence.
11.7. We may transfer our rights and obligations under these Terms to another organisation, and we will always notify you in writing if this happens, but this will not affect your rights or our obligations under these Terms.
www.circlehealthgroup.co.uk/terms-and-conditions/patients
Please ensure that you read these Terms and conditions carefully. If you have any questions, concerns or comments, please contact us to discuss.